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TuesdayHeader IconDecember 21, 2010

A CEO's Guide to Doing More With Less

A most recent Vistage Confidence Index showed that 86 percent of CEOs say they’re having “to do more with less.” The impact of the Great Recession and the challenges it has brought to businesses is far reaching. Most small and mid-sized companies are operating under resource constraints that include: significant staff reductions, scarce availability of credit, reductions in budgets, reduced customer spending, ... the list goes on and on. Download here »

New Members Update

Welcome to all new Vistage Malaysia members from mid-August 2010 to date!

VCE GROUPS:
Albert Lim, General Manager of Amphenol Malaysia Sdn Bhd
Danny Yap, CEO of ISM Insurance Services Malaysia Bhd
Evelyn Khor, Managing Director of Willowglen MSC Berhad
Julie Ku, Country Manager of Monroe Consulting Group
Kelvin Kee, Managing Director of Ferrucci Corporation (M) Sdn Bhd
Lee Kia Seng, Executive Director of S & M Jewellery Trading Sdn Bhd
Leow Kwang Tat, Managing Director of Intralink Techno Sdn Bhd
Lim Chong Ling, Managing Director of PJI Holdings Bhd
Mattew Law, Executive Director of Versalink International Sdn Bhd
Ooi Hean Joo, General Manager of MSHK Engineering Sdn Bhd
Paul McKavanagh, Managing Director of Aquaspersions (M) Sdn Bhd
Peter Kwong, Managing Director of Intercos Asia Pacific Sdn Bhd

VEE GROUPS:
Albert Lai, Assistant Managing Director of Keng Guan Skylift Sdn Bhd
Brendan Pang, CEO of Parvus Sdn Bhd
Chong Chin Sun, Managing Director of Multiguna Construction & Dev Sdn Bhd
David Leong, Project Director of Sonictron Sdn Bhd (Promotion)
Gary Eng, General Manager of Syncnergy Sdn Bhd
Joanne Lim, Managing Director of Green Sentral Management Sdn Bhd
Kenn Tham, Operations Director Megapower Manufacturing (M) Sdn Bhd (Promotion)
Leon Goh, General Manager of Gourmet Ingredients Sdn Bhd

KEY GROUPS:
Chris Lim,
Head of Sales & Marketing of Chuan Sin Sdn Bhd (rejoin)
Daniel Yao, Accounts Director of Aspen Communication
Edwin Tan, PA to Group MD of Megalift Sdn Bhd
Green Chan, Asst Sales Manager of ING Insurance Bhd
Janet Tan, Manager of Wavelet Solutions Sdn Bhd (rejoin)
Kenneth Yong, Head of Marketing of Innoglass Sdn Bhd
Lee Hien Yeong, Sales Manager of Crop Protection (M) Sdn Bhd
Lim Foong Keen, Senior IT Manager of ISM Insurance Services Malaysia Bhd
Lim Mi Zim, Marketing Executive of Innoglass Sdn Bhd
Low Tian Chai, Production Manager of Xepa-Soul Pattinson (M) Sdn Bhd
Mark Chan, Senior Sales Manager of Grand-flo Electronic System Sdn Bhd
Muhammad Maliki Bin Abdul Rahman, HR & Admin Manager of Vector International (M) Sdn Bhd
Wong Wee Chun, Production Manager of Xepa-Soul Pattinson (M) Sdn Bhd

VTA GROUP:
Tan Ah Seng,
Managing Director of Multi-Trans Sdn Bhd

Dual membership at Vistage Malaysia and Singapore

Ng Wai Kee, Executive Director of SMIS Corporation Berhad (VCE-9), a member of 11 years, has also joined as member of Vistage Singapore to widen his perspectives of best practices and experiences and to extend his network of business contacts.

Members’ Achievements

Congratulations to the following members on their achievements:-

CHEAH KOK HOONG (CEO, Sunway E Systems (Asia) Sdn Bhd, VCE-19) was joint winner of the CIO Excellence Award at the PIKOM ICT Leadership Awards 2010.

CHUAN SIN SDN BHD (Mr. Kenny Lim, Deputy General Manager, VCE-22) where it's signature brand, SPRITZER, was awarded 2010 Asia Pacific Frost & Sullivan Bottled Water Company of the Year. The following criteria were used to benchmark Spritzer’s performance against key competitors – i) growth strategy excellence ii) growth implementation excellence iii) degree of innovation with products and technologies iv) leadership in customer value v) leadership in market penetration

GLOBAL UPLINE SDN BHD (Datuk Mohamad Danel Abong, Managing Director, VCE-9) where it’s hotel, Four Points by Sheraton Kuching (picture), was awarded “BEST FOUR STAR HOTEL/RESORT IN MALAYSIA” at the Hospitality Asia Platinum Awards (HAPA) 2010-2012 (Malaysia Series) by claiming the much coveted HAPA Best Four Star Hotel/Resort Award.

In the Best All Day Dining Category - The Eatery Restaurant at Four Points by Sheraton Kuching was also recognized as one of the Top 10 All Day Dining Restaurants in Malaysia.

HOSPITALITY ASIA PLATINUM AWARDS (HAPA) recognizes and rewards the crème de la crème of the hospitality industry at all levels. Focusing on the people who strive ceaselessly to give guests a hospitality experience bar none, this signature black tie gala event has become a much-anticipated event for hoteliers as well as businesses who work with the hospitality industry.

GOLDEN FRESH SDN BHD (Saw Hai Earn, CEO, VCE-610) is leading the way toward a sustainable seafood future with the addition of three new Marine Stewardship Council (MSC) certified products to its frozen seafood range.

The three products, Figgy Oatmeal Fish Fillets, Wiggy Cornflake Fish Fillets and Ziggy Multigrain Fish Fillets, are made from MSC-certified Alaskan pollock and bear the MSC blue eco-label, and are found in supermarkets throughout Malaysia.

Golden Fresh Sdn. Bhd. produces 9,000 tons of value-added seafood products annually. Its brand, Pacific West, is sold throughout the Asia Pacific, Oceania, the Middle East, Europe and South Africa. The products and processing facilities of Golden Fresh are HALAL, HACCP and BRC certified. The company has successfully implemented the Yum! Food Safety and Quality Systems since 2005.

Golden Fresh is the first Malaysian seafood processor to be awarded the coveted chain of custody certification by the Marine Stewardship Council (MSC) for its commitment towards environmentally friendly and sustainable fisheries.

PINANG MEDICAL SUPPLIES SDN BHD (Mr. Teh Teong Ei, Managing Director, VEE-37) on receiving the CROCS ASIA DISTRIBUTOR OF THE YEAR 2010 AWARD for the second consecutive year! The award is for the best (top performer) distributor of the year 2010 in Asia.
Said Mr. Teh: “We received the yearly award in the regional meeting held in Hong Kong recently. I am honored to have a great team behind me. We are the best in Asia Pacific (North Asia, SEA, Middle East, South Africa, Australia & NZ). We are also the first in receiving the award twice. We shall celebrate and repeat.”

POS AD SDN BHD’s (Mr. Raymond Chew, Group MD/CEO, VCE-9; Samantha Tan, General Manager, VEE-2) subsidiary Jump Retail Sdn Bhd, the No.1 Retail Specialist in Field Operations Management in Malaysia, has recently signed contracts with several leading FMCG companies to provide merchandising and other field operations management services:

  • Reckitt Benckiser – a leading global manufacturer of household, health and personal care products with renowned brands such as Dettol, Harpic, Strepsils, Durex, Optrex, Scholl etc.
  • Permanis Sandilands Sdn Bhd – the manufacturer, distributor and marketer of beverages under franchise from PepsiCo with renowned brands Pepsi, 7-Up, Mirinda, Tropicana, Gatorade, Lipton, etc. Permanis also manufactures its own brand of beverages under the trademarks of Excel, Chill, Bleu and Frost.
  • Fonterra Brands (M) Sdn Bhd – the leading New Zealand manufacturer of milk and milk products Anlene, Anmum, Fernleaf, Solivite, Calci-yum, Chesdale, Anchor, etc.
 
(L-R) Mr. Ng Eng Cheang, COO of Permanis Sandilands Sdn Bhd with Mr. Raymond Chew
   
(L-R) Mr. Raymond Chew with Mr. Frederick Ong, Sales Director (M'sia) of Reckitt Benckiser (M) Sdn Bhd
 

 

Jump Retail’s core competencies include merchandising, promotional compliance, monitoring competitors’ activities and pricing and managing inventories. Outsourcing these activities to Jump Retail enables our clients to focus on their core competencies to build their brands. In recognizing the increasing needs of our clients in the ever increasing competitive FMCG environment, Jump Retail has invested significantly in technology to provide smart software solutions to enable clients to better manage their brands.

TRISYSTEMS ENGINEERING SDN BHD (Encik Shaifulizam Bin Mohd Saleh, Managing Director, VCE-9) and all the six companies in the Trisystems Groups of Companies were awarded with the ISO 9001:2008 certifications from Lloyd’s Register Quality Assurance in October 2010. Their successful effort was accomplished using in-house expertise without the assistance from any quality consultants.

Each company have different scope of certification such as product sales, project pursue and bidding, project execution and commissioning, service and maintenance, and also support services to the group of companies. The quality documents were structured so that there was no duplication and the same documents were shared by all the companies.

Visit of Chairman of the Board & CEO, Vistage International

Rafael Pastor, Chairman of the Board & CEO, Vistage International visited the office of Kuala Lumpur on 18 October 2010, en-route to visit Vistage China, Vistage International’s wholly owned subsidiary in Shanghai.

His trip in this region was to review the operations of both the Kuala Lumpur and the Shanghai offices. During his visit to the Kuala Lumpur office, he had an opportunity to interact with the staff and also shared his experiences, ideas and best practices of the US. Rafael also presented his perspectives on Business Leadership and a brief dialogue session with Chairs.

The Vistage Malaysia office hosted lunch and dinner for Rafael during his visit to Kuala Lumpur.

 
Rafael Pastor with staff of Vistage Malaysia
   
Rafael Pastor with Chairs of Vistage Malaysia
 

Post-visit e-mail message from Rafael Pastor to Richard and Sherine:-
“Please accept my deepest appreciation for your warm hospitality and caring attentiveness during my visit with you in Kuala Lumpur. I enjoyed every minute and each aspect of my stay there.

I was delighted and impressed to see the success and caliber of the Vistage business and community you have built in Malaysia. Your staff, your operations, your Chairs, your reputation, your plans, your confidence, and undoubtedly your members set a high standard for Vistage anywhere in the world. And that is, in large measure, due to the personal leadership of the two of you and your unwavering dedication to our enduring values of trust, caring, challenge and growth.

With many thanks and my best wishes for your continued success and fulfillment.”

Chair Tenure Award - 5 Years

This Award recognizes Chairs who have been chairing in the Vistage community for at least 5 years.

Kwong Lok Wah, Chair of VCE-18 and VEE-10. To know more about Lok Wah, read them in
http://www.vistage.com.my/experience/advantage/vistage-chairs/kwong-lok-wah/

Michael Oh, Chair of VCE-19 and co-Chair of KEY-11. To know more about Michael, read them in
http://www.vistage.com.my/experience/advantage/vistage-chairs/michael-oh-hong-choon/

New Chairs

Lew Jin Aun (JA Lew) has completed the first phase of Chair training and on the journey of building a new VCE Group which is scheduled to kick off on 22 June 2011.

J.A. Lew has vast experience in operational and performance excellence, operations strategy and management of change, turnaround, improvement and growth in large technology manufacturing companies.

Over a 30-year career in the semiconductor industry, he served as Managing Director of Motorola Malaysia Sdn Bhd from 1997 to 2003, where he steered the company to become Motorola’s largest semiconductor packaging and testing subsidiary. As Managing Director of STATS ChipPAC Malaysia Sdn Bhd from 2003 to 2007, he was instrumental in transforming it to become a competitive and preferred microchip packaging and test service provider.

He received his Bachelor of Mechanical Engineering Honours degree from University of Malaya and graduated with Distinction in Executive MBA program conducted by University of Bath, UK in collaboration with the Malaysian Institute of Management.

He serves as Vice-Chairman Selangor Human Resources Development Centre as well as on the board of several companies. He served on the Board of Governors of AMCHAM (American Chamber of Commerce) Malaysia from 2002 to 2005.

Tan Bak Chai has completed the first phase of Chair training and on the journey of building a new VCE Group in Penang, scheduled to kick off on 1 July 2011.

BakChai Tan grew up in Malaysia and has worked and live internationally - in the US, Singapore, Thailand, Hong Kong, China and Malaysia - in industries such as building and air-conditioning services, equipment design and integration and electronic manufacturing services.

His experience ranges over a number of areas of operational leadership including training, application and coaching in the elements of inspirational leadership and skill development. He partners Senior Executives as they navigate the growing complexity of today's business environment and balance the paradoxical demands that affect leaders.

BakChai has many years of operational leadership experience at the executive level and the nature of his assignments have included turnaround for underperforming teams with coaching-style leadership, coaching and grooming senior individuals around business skills and preparing them to assume their next leadership roles, interpersonal skills and the full spectrum covered by leadership and management competency.

Dr. Tan Hock Meng has completed the first phase of Chair training and on the journey of building a new VCE Group which is scheduled to kick off on 23 June 2011.

Tan Hock Meng brings with him twenty eight years of experience gleaned from industry and education. Starting off as an engineer after returning from the UK where he graduated with First Class Honours in Electrical Engineering from the Imperial College of Science and Technology, University of London, he rapidly rose through the ranks to senior management positions in American semi-conductor multinationals, Intel, Harris Advanced Technology and Hewlett-Packard. It was in these companies that Tan cut his teeth in world-class management systems, lean manufacturing operations, total quality management (TQM) and delivering superior customer satisfaction.

Not content with highly structured environments, Tan left to join local Malaysian companies, among which was Nilsen Electric where he implemented MRP and ISO systems, transferred and localized a whole range of new products from Australia, and saw business growth of 20% compounded over three years. As General Manager and Director at several Texchem-Pack subsidiaries, Tan expanded the business to other Asean countries, and despite transferring products to Thailand, increased the business and profitability of the Johor plant. In Thailand, he stabilized the operations, grew the business 70% and increased profitability three-fold.

A Chartered Engineer and Fellow of the Institution of Engineering and Technology, United Kingdom, Dr Tan seeks to bring theory and practice together to bear on the challenges face by entrepreneurial companies and assist them to become world-beaters.

Q4 2010 Vistage-MIER CEO Confidence Index

The survey results revealed that the 4Q 2010 Index settled at 115.9 points in 4Q, a hair's breadth higher than the previous quarter's 114.4 points. Of the index's six component indices, only the current economic condition index ended the quarter lower while the rest settled higher. Read More »

Vistage-Ricoh CEO Golf Classic 2010

29 November 2010
Kuala Lumpur Golf & Country Club, Bukit Kiara

The inaugural Vistage-Ricoh CEO Golf Classic 2010 was held at the premier Kuala Lumpur Golf and Country Club in Bukit Kiara and played at the East Course, recent venue to the Sime Darby LPGA Malaysia 2010 that featured the world’s top women players!

The objective of the golf event was pursuant to the Vistage adage of helping make CEOs not only more effective leaders, but also having a more healthy work-life balance. At the same time, it gave the opportunity to our CEO members to refer non-Vistage CEO golfers to know more about Vistage while enjoying a good round of golf at half the regular green fee, win attractive novelty prizes and take home a nice goody bag each!


Group Photo Session of players of the Vistage-Ricoh CEO Golf Classic

The main sponsor of the event was long associated Vistage member, Ricoh (Malaysia) Sdn Bhd and strategic partner was All in Golf (M) Sdn Bhd, authorized distributor of TaylorMade golf products. 13 other Vistage member companies also contributed prizes, drinks and beverages to the event!

The event was a huge success where 73 players, including 49 guests, participated! General feedback was players had an enjoyable time though to some, the course was pretty challenging. With the good response received, we hope to organize another golf event in 2011.

 
(L-R) Richard Wong, Chairman of Vistage, Lim Eng Weng, MD of Ricoh and Heah Kok Soon, Chairman of Organizing Committee for the event
   
Richard Wong presented prizes to the Champion of the golf tournament
 

Vistage Malaysia Chair Retreat

11-13 December 2010
Holiday Inn, Melaka

Vistage Chairs completed a 3 days retreat at the historical city of Melaka recently. The first 2 days was the Bridge 360 Debrief Workshop and the third day was focused on 3 areas - sharpening skills on selection interview (now known as member selection conversation); working on the issue in issue processing and learning new insights in Neuromarketing.

The Bridge 360 workshop was facilitated by Jerry Connor, one of the founders of the award winning consultancy Bridge and has specialized in the fields of change management and leadership development for over eighteen years. Since June 2007, as Founder and Director, Asia Pacific Australia, Jerry has been involved in setting up Bridge Partnerships Australia as a hub for supporting clients in the Asia Pacific Region including China, Japan, India, Singapore, Vietnam, Thailand and of course Australia. Bridge’s clients across the region include PepsiCo, SAP, Nokia-Siemens Networks, McKinsey & Co., BankWest in Australia, Singapore Power.

Assisting Jerry was Kenny Toh, an Associate of Bridge 360 in Singapore.


Jerry Connor going through the process of the Bridge 360 Debrief Workshop with the Chairs

Chairs received their 360 Feedback Report which was based on a pool of feedback received from their respective members nominated, 3 of their fellow Chairs nominated and from the office. Each Chair went through a debrief session on the findings of the feedback and to recognize their areas of strength and to identified areas for further improvement. Our sincere thanks to all the nominated members who had completed the feedback to enable the 360 feedback project to be carried out successfully. Chairs will be sharing their feedback report with members in the coming meetings.

 
The “energizer” session during the workshop
   
Jerry Connor and Chairs at the retreat
 

Vistage Malaysia Corporate Governance Initiative

Vistage Malaysia & Members Sponsored Transparency International Malaysia (TI-M) Dinner Talk With YB Dato’ Sri Idris Jala
6 December 2010
Kuala Lumpur Golf and Country Club (Bukit Kiara)

In 2003, the United Nations (UN) General Assembly designated December 9 as International Anti-Corruption Day to raise people’s awareness of combating corruption and of the role of the UN Convention against Corruption.

For an early commemoration of the UN International Anti-Corruption Day, on 6 December 2010, Transparency International Malaysia held a half-day Seminar and a Dinner Talk by YB Dato’ Sri Idris Jala, CEO of PEMANDU and Minister in the Prime Minister’s Department.

The Seminar, sponsored by Ernst & Young, started with a session on “The Fight against Corruption – Regional Experience”. The Commissioner of KPK Indonesia and the Senior Advisor of Transparency International Sri Lanka shared their regional experience. After the first session, the Secretary General of Malaysian Chinese Chamber of Commerce and the National Exco Member of the Malay Chamber of Commerce, Malaysia, spoke on the roles of their respective organizations in fighting corruption.

 
Participants at the afternoon seminar
   
Panelists responding to questions from the floor
 

The seminar concluded with a panel session on “Effectiveness of Public and Private Enforcement on Corruption and Corporate Misdeeds”. Panelists present were the Asst. Commissioner of MACC, the Chairman of Minority Shareholder Watchdog Group, the Managing Director and Executive Director of Enforcement, Securities Commission, the Managing Editor of Star Biz and Executive Director of Sin Chew Media.

 
YB Dato’ Sri Idris Jala delivering his dinner talk
   
Tan Sri Dr Ramon Navaratnam posing a question to Dato’ Sri Idris Jala
 

Vistage Malaysia and members Khind Holdings Berhad and Emerging Pharma Sdn Bhd were some of the sponsors for the Dinner Talk. Surplus funds will be used to carry out projects to create awareness and to fight corruption.

The Malaysian public has for long complained yet tolerate corruption and is long overdue to support a respectable NGO (TI-M) in Malaysia to speak out and fight against corruption. Re-known investment guru of Malaysia Tan Beng Boo said that if Malaysia continued on what we are today, we will be even behind Philippines in the next 5 or more years!

Be a fan of Vistage Malaysia Facebook

You can now be a fan of Vistage Malaysia’s facebook, where we provide updates on events and news. Just go to this url: http://www.facebook.com/VistageMalaysia and press the "LIKE" button on top of the page.

Vistage Chairs Wanted

DO YOU KNOW ANYONE who is looking for mental challenges as well as being kept up-to-date with the latest management and leadership thinking so as to help other CEOs/business owners grow their businesses?

The person should be an individual who is a former CEO or entrepreneur with wide business experience and the confidence to act as a mentor, coach and counselor for chief executives, managing directors and business owners at the highest level. Vistage Malaysia is always looking for such individuals to be trained and act as Vistage chairs.

A Vistage Chair has two major responsibilities: Firstly, to act as a leader of leaders who also facilitates his/her group meetings; and secondly, to meet each of his/her Vistage members every month for a one-on-one business review. Together, the chair and the member identify key issues and opportunities and focus on the most important priorities for actions and growth of the member’s business.

In line with expansion, we have Vistage Chair vacancies available in the Klang Valley, Penang, Johore Bahru, Malacca and Kota Kinabalu. Those interested can contact Sherine Cheng at (03) 2284 2199 or e-mail sherine@vistage.com.my.

Vistage Awareness Event

Vistage Malaysia conducts monthly Awareness Events for CEOs / Business Owners and Business Owners interested to know about Vistage and to join the organization. For schedule of the events, please go to: http://www.vistage.com.my/experience/advantage/vistage-awareness-event/